Decoding digital transformational outsourcing: The role of service providers’ capabilities     

《International Journal of Information Management》2021

The business process outsourcing industry has got disrupted, first by the significant shift in value creation activities from the clients to the service providers, and second by pervasive digital penetration, resulting in the emergence of Digital Transformational Outsourcing (DTO). Service providers now play a more significant role, making their capabilities important. In the new context, service providers require a uniquely different set of dynamic capabilities to handle end-to-end business functions on behalf of their clients while delivering digital value propositions.We study 26 of the largest global business process outsourcing providers to conceptualise and identify six dynamic capabilities of service providers salient in the new context, i.e., consultative, orchestration, insights, network management, knowledge access, and standardisation. Interviews conducted with industry experts provided evidence in support of the identified dynamic capabilities. A novel firm capability dataset was created using secondary data, and using fuzzy-set Qualitative Comparative Analysis (fsQCA), we identify configurations for high and low performance and find them to vary by the firm's broad/narrow scope.  相似文献   

人文学者学术研究的数字能力现状分析     

朱思苑  卢章平 《图书情报工作》2019,63(17):84-92

[目的/意义]以人文学者为研究对象，划分其数字能力域类别，构建人文学者用于学术研究的数字能力框架，用以探究当前我国人文学者的数字能力现状和存在问题。[方法/过程]按文史哲、语言、法律；艺术、音乐、传媒；图书馆学、档案学、博物馆学；人类学、政治学、社会学4大学科分类对国内203名相关人文学者开展问卷调查，并对问卷结果进行因子分析、T检验、单因素ANOVA分析。[结果/结论]为提高人文学者的数字能力，从人文学者开展学术研究的一般过程：前期基本信息能力、中期数字技术运用能力、末期交流共享能力三方面提出建议，为今后人文学者如何更好地开展学术活动、图书馆相应学科服务能力的升级、数字人文平台推动人文研究的发展等方面提供一定参考。  相似文献   

澳大利亚数字人文项目透视——兼论对我国数字人文项目的启示     

徐彤阳  杨明睿 《图书情报工作》2020,64(22):145-152

[目的/意义] 分析澳大利亚数字人文项目特征，总结澳大利亚数字人文项目概况，获取对我国数字人文的建设性意见。[方法/过程] 运用网络调查法和访谈法对澳大利亚数字人文项目开展情况进行分析，总结项目概况并梳理其发展阶段和各阶段代表性项目，按照研究方法和方向的不同进行分类，同时根据项目成果和影响力建立分析评价体系来获取有价值的特征，并据此讨论为丰富我国数字人文建设的理论和实践提供借鉴的诸多意见。[结果/结论] 澳大利亚数字人文项目整体阶段特征明显、意义显著，本文总结出其项目的社会服务、图书馆深度参与、创新合作共享等特征，针对我国数字人文提出加大投入、释放图书馆潜力和形成特色的主要意见。  相似文献   

美国大学图书馆馆藏资源组织进展     

蔡颖  蔡迎春 《图书馆论坛》2020,(6):166-173

文章对美国大学图书馆在信息资源组织与利用方面的创新与实践进行梳理总结,以期为国内图书馆的资源建设提供借鉴。选取美国顶尖的11所大学图书馆作为考察对象,重点介绍它们在馆藏特色文献数据化、资源多样化收集与元数据整合、数字资源全生命周期管理方面的特色和进展。图书馆在资源服务方面所扮演的角色在不断演变,美国大学图书馆正借助先进的信息生产、存储和传递技术,向着实现信息资源共建、共知和共享的目标迈进。国内图书馆需要关注新兴技术,加强特藏资源开发,促进纸质与数字资源融合,优化数字资源业务流程。  相似文献   

图书馆珍贵资料的开放数据化建设——以京都府图书馆藏明治时期以来旅游指南的数字化项目为例     

福岛幸宏  原田隆史  李颖 《图书馆杂志》2020,(4):113-118

近年来,日本有越来越多的图书馆开始尝试将馆藏珍贵文献资源进行数字化并在网上公开服务。但从数字人文学角度而言,这些资源存在着"使用范围与规范不明确""公开的数据格式不统一""数字资源的搜索手段不完善"等种种问题,因而可能无法为读者提供有效的服务。"京都府立图书馆珍贵文献收藏"项目是将京都府立图书馆馆藏珍贵文献进行数字化并在网上公开服务,于2019年3月推出第一期,内容为明治时期到战后期(第二次世界大战结束后联合国军占领时期)面向外国游客、以京都为主的城市观光指南。该项目采用了CC0协议(创作共用协议零权利协议)使用许可、DOI机制(数字对象唯一标识符)、IIIF(国际化图像互操作框架),均为世界标准,开创了日本图书馆领域的先河,今后将向全国推广。此次报告我将介绍本系统研发的过程、系统构建的细节。我们还询问了市民与人文学专家的实际使用感受、系统的使用效果与改善意见,也将一并向各位介绍。  相似文献   

唐诗知识图谱的构建及其智能知识服务设计   总被引：2，自引：0，他引：2  

周莉娜  洪亮  高子阳 《图书情报工作》2019,63(2):24-33

[目的/意义]立足于当前大数据环境下的唐诗知识服务需求，以大规模唐诗数据为基础构建唐诗知识图谱并提供智能知识服务，推动人工智能环境下唐诗知识管理和知识服务方式的创新。[方法/过程]本文在对领域知识服务需求调研的基础上，设计领域知识服务驱动的唐诗本体模型，然后利用从Web上爬取的多源异构数据，采用知识抽取、知识融合、知识推理等技术自动构建唐诗知识图谱，统一表示和组织唐诗领域数据，实现对大规模唐诗数据的语义化处理。[结果/结论]本文设计基于唐诗知识图谱的智能知识服务平台KnowPoetry，提供唐诗领域的知识探索、时空轨迹、语义查询等智能化知识服务，推动人工智能环境下唐诗数字人文研究方法的创新转型。  相似文献   

‘Borrowed access’ – the struggle of older persons for digital participation     

Linda Reneland-Forsman 《International Journal of Lifelong Education》2018,37(3):333-344

This study investigates older persons engagement with digital interfaces as one important way to social inclusion. Digital exclusion and social exclusion are intrinsically intertwined, which put older persons at risk for exclusion. To construct meaningful educational practices for inclusion, more insight is needed to understand consequences of low digital competence. Eighteen men and women (retired) have been interviewed about their everyday encounters with digital interfaces. Results show how older persons ‘borrow’ knowledge from social networks or from contacts at previous workplace, to access technology and digital practices. Data also show a common acceptance of exclusion and changes in lifestyle. These fragile chains, put together to access digital practices jeopardise social inclusion understood as autonomy and participation in society. Informants did not mention community arrangements as resources for access and knowledge, which indicate that hard work is required to promote inclusion of this group. A possible way could be using the power of informally framed learning scenarios. Society cannot turn a blind eye to the fact that groups of citizens are hindered from developing capabilities to maintain a social life, to access the health sector, to enjoy integrity and independence and cultural recreation – to live a capable life.  相似文献   

The role of a digital engineering platform in appropriating the creation of new work-related mind-set and organisational discourse in a large multi-national company     

《International Journal of Information Management》2019

This paper reports on a case study involving a strategic and innovative approach to creation of an in-house multifaceted digital engineering platform (the DEP) in overcoming a number of organisational problems at a multinational engineering company. The DEP was to be used strategically for simplifying the operational complexity and to create and appropriate new work-related mind-set and new organisational discourse to achieve homogenous working across the organisation, which is a huge challenge. The need for this system emerged from the need to resolve many organisational services related problems that carried phenomenal amount of processes, health and safety risks and to regulate, and, control the running of engineering project. Research data were collected using a longitudinal case study approach over a period of six months. In order to make sense of how the DEP helped the organisation, the study used certain elements of Extended Structuration Theory as a lens to assess the case study. This research discovered that the DEP succeeded in creating and appropriating work-related mind-set and organisational discourse. It also had real influence on working processes and employees at all levels while encouraging transparency, responsiveness, agility and accountability. It continues to help the organisation to govern, manage and maintain good standard of service but many barriers still remain.  相似文献   

国外智慧城市视阈下的数字档案研究热点概览     

刘坤锋  庞宇飞  郑雪丽  刘永 《档案管理》2020,(3):101-103

本文对国外智慧城市视阈下的数字档案研究热点文献进行梳理,介绍了数字档案检索优化服务、数字档案交互性和可视化服务、数据开放与用户参与以及智慧城市专项数字档案处理等方面的理论和应用研究成果。这些研究在面向需求、技术应用和专项融合等方面较为深入且操作性较强,具有借鉴意义。  相似文献   

数字图书馆信息服务的融合与创新——基于2019年JCDL年会论文的综述     

梁少博  吴丹 《图书情报知识》2020,(3):97-108

[目的/意义]本文通过对2019年国际数字图书馆联合会议(Joint Conference on Digital Library,JCDL)的录用论文进行整体回顾,梳理了本届年会的最新研究成果与学科发展动态,以助国内图情领域学者更好地了解本届年会成果,把握国际数字图书馆领域研究的前沿热点问题。[研究设计/方法]采用文献综述的方法进行研究。[结论/发现]本届年会更加关注数字图书馆如何通过多源数据的融合、数字人文馆藏资源的利用等实现信息服务深度融合;数字图书馆如何通过海量大数据挖掘与利用、用户行为分析提升其服务水平;如何通过对学术文本资源深入挖掘,实现信息计量学在学术评审、学术评价等方面的创新应用。[创新/价值]本文揭示了国际数字图书馆领域的最新发展态势,展望了未来数字图书馆领域的学术前沿方向。  相似文献